Harap Nilai Predictive Dialer
Boost Productivity. Reduce Idle Time. Scale Smarter.
Key Features
Adaptive Call Pacing Automatically adjusts pacing based on agent availability and call success rates, connecting agents only when a real prospect is on the line.
Real-Time Analytics & Reporting Access campaign performance, call metrics, and team insights on demand to make better decisions, faster.
Spam-Free Agent Numbers Our system ensures agent numbers are not flagged as spam, protecting your reach and reputation.
Compliance-Ready Architecture Fully aligned with regional regulations, including Malaysia PDPA, Indonesia PDP, and Canada's CASL.
Proprietary Tools
Monitor: Observe live calls and provide immediate feedback.
Barge: Join ongoing calls when needed.
Whisper: Coach agents during calls without the customer hearing.
Cloud-Native Platform Built for high uptime, remote deployment, and scalable team growth—from 5 seats to 500+.
The Future of Outbound Calling
Our Predictive Dialer is a powerful, cloud-based solution designed to automate and optimize your outbound calling process. Built for call centers, sales teams, and customer service departments, it intelligently predicts the best time to call prospects, ensuring your agents spend more time engaging with live leads, not waiting for calls to connect
How It Works
Our Predictive Dialer uses intelligent algorithms to forecast when agents will be free and dials multiple leads accordingly. Busy signals, voicemails, and no answers are automatically filtered out, connecting agents only to live calls maximizing every second of your outbound strategy.
Increased Agent Talk Time More conversations per hour, less downtime between calls.
Better Lead Conversion Higher connect rates lead to more qualified leads, more often.
Lower Operational Costs Reduced manual effort and optimized agent utilization.
Improved Performance Visibility Transparent team metrics and productivity benchmarks in real time.