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Connecting Continents, Empowering Conversations.

Predictive Dialer Software That Grows With You

Power Up Your Outbound Calls

Boost your outbound calling with our advanced Predictive Dialer System—designed to connect agents only to live calls, reduce idle time, and increase productivity. Key features include call recording, callback scheduling, real-time analytics, and DNC compliance. Smarter dialing. Better results

We go beyond just connecting calls

we ensure every call counts.
Our advanced Truecaller Spam Removal Service protects your company’s caller ID from being marked as spam, so your number appears clean and trustworthy to customers. No more missed opportunities due to blocked or ignored calls.

Intelligent Predictive Call Filtering System

Your agents are connected only to live customers not voicemails, busy tones, or unanswered calls. This means more talk time, better engagement, and zero wasted effort.

Features

Predictive dialer software boosts outbound calling efficiency by automatically dialing numbers and connecting agents only to answered calls. It includes features like call recording, voicemail, CRM integration, callback reminders, and reporting tools, while managing "Do Not Call" lists and filtering leads for smarter campaigns.

Asia-Pacific’s Leading Predictive Dialer SaaS, Now In North America.

Headquartered in Malaysia, from the heart of Kuala Lumpur to the frontlines of Canadian businesses. Harap Nilai delivers industry-leading, cloud-based predictive dialing

software designed to help outbound teams and call centers scale smarter and drastically faster.

From Malaysia, Indonesia, China, the Philippines, and Brunei now Canada and the greater North American region. We empower businesses with the tools to optimize outbound

customer engagement and connect meaningfully.

Why Harap Nilai?

We are a performance-first SaaS platform for outbound call automation, trusted across Southeast Asia and now scaling into Canada.

Our Predictive Dialing platform is purpose-built for call centers, sales teams, and outreach operations that need fast, compliant, high-volume communication.

We help organizations:

Boost agent productivity by reducing idle time and automating repetitive workflows.

Increase meaningful customer engagement by connecting agents only when real

conversations are possible.

Improve lead conversion rates by accelerating the call-to-contact journey.

Stay compliant with local regulations like Malaysia’s PDPA and Canada’s Anti-Spam

Legislation (CASL).

Gain real-time insights via dashboards, call analytics, and campaign performance tracking.

Whether you’re scaling an enterprise team or launching a new outbound program, Harap Nilai

offers the reliability, agility, and insights of a modern cloud-based call center solution

backed by a team that understands regional scale)

Key Features

Predictive Dialing, Optimized

Use our adaptive call pacing engine to connect your team with live prospects while skipping

unanswered or unproductive calls. Ideal for high-volume outbound campaigns.

Seamless CRM Integration

Integrate Predictive Dialer with your CRM platform to streamline data flow between your

dialer, sales software, and analytics stack.

Cloud-Native Architecture

Experience fast onboarding, 99.9% uptime, and global scalability no matter the size of your

team. Predictive Dialer is fully cloud-hosted and platform-independent.

Real-Time Reporting

Access live dashboards with call recordings, performance metrics, and campaign analytics to

make smarter business decisions on the fly.

Monitor. Barge. Whisper.

Train smarter with our proprietary features:

Monitor agents live and provide coaching in real-time.

Barge into active calls to support or mediate.

Whisper privately to agents during calls without interrupting the client experience.

Compliance-Ready Design

Whether you're working under CASL, PDPA, or similar frameworks, Harap Nilai helps you stay

on the right side of privacy laws and data security standards.

Spam-Free Numbers

Our system protects agent numbers from being flagged or marked as spam keeping your

outbound efforts clean and your contact rates high.

Our Global Footprint

From Kuala Lumpur to Toronto, Harap Nilai is a regional leader in predictive dialing technology, delivering trusted solutions to five Asia-Pacific countries and now expanding into the North American market.

Our cloud-first architecture enables fast deployment, minimal IT dependency, and full

remote operability perfect for scaling with confidence, across time zones and teams

150+

15

Years of experience

Happy clients

Our office

Address:

1-23-5 Menara Bangkok Bank, Berjaya Central Park, Berjaya

Central Park, Jalan Ampang 50450 Kuala Lumpur, Malaysia.

Phone Number: 603 4050 8894

Email: info@harapnilai.com